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How We Keep Your Account and Payments Safe

Your privacy matters to us. We handle your account details, payment information and personal data with strict security measures, so deposits via DANA, OVO, GoPay and QRIS—and withdrawals…

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8080sports How We Keep Your Account and Payments Safe
NEED TO CONTACT US

How to Request Data or Report Privacy Issues

Team online

Live Chat Support

Open the chat window in your account or on this site. Our team responds during Indonesia business hours, Monday to Friday, 09:00 to 18:00. Ask about your data, account security or privacy requests directly.

Email Privacy Request

Send a formal request to our privacy team at [email protected]. Include your account email and exactly what data you want to access, update or delete. We respond within 7 business days.

Account Settings

Log in, go to Settings → Privacy & Security to view your stored data, update your phone number, email or payment method, and manage cookie preferences on desktop and mobile.

HOW WE OPERATE

What We Do With Your Information

Data Encryption

All data between your device and our servers travels through HTTPS encryption. Account passwords are hashed and never stored in plain text. Payment details are encrypted immediately when you enter them in the chip row.

Cookies and Tracking

We place cookies on your browser to keep you logged in, remember your language and region settings, and improve your lobby experience. You can turn off non-essential cookies in Settings. Semarang, Medan and other Indonesia regions receive the same privacy controls.

Data Retention

We keep your account data for as long as your account is active. After you close or delete your account, we retain records for 7 years only where required by local law or for dispute resolution.

Payment Processor Sharing

DANA, OVO, GoPay and QRIS receive your name, email and transaction amount to process deposits and withdrawals. They follow their own privacy policies; we do not control their data handling.

Account Access Control

You control who accesses your account. Enable two-factor authentication in Settings for extra security. Only you can log in, approve withdrawals and change your payment method on file.

Requesting Changes

Open a live chat or email [email protected] to request a copy of your data, correct wrong information, or ask us to delete your account and associated records where local law permits.

Your Privacy Questions Answered

When you delete your account, we remove your active profile and password immediately. Transaction records, deposits and withdrawals stay in our system for 7 years for legal and tax compliance. Personal details like your email and phone are de-linked from your account after 30 days.

Yes. Email [email protected] or use live chat to request a full data export. Include your account email and name. We send you a secure file containing your profile, transaction history, login dates and payment methods within 7 business days.

Your payment method is encrypted the moment you enter it. When you make a deposit or withdraw to your DANA, OVO, GoPay or QRIS wallet, that processor handles the transaction directly. 8080sports never stores your full card or bank details; we only keep a secure token for future transactions.

No. We never sell your personal information. Payment processors and support vendors access only the data they need to serve you. Any third-party vendor signs a data protection agreement with us to keep your information confidential.

Cookies remember your login, language and preferences so you don't have to re-enter them each visit. Essential cookies keep your account secure. Go to Settings → Privacy & Security on desktop or mobile to disable non-essential tracking cookies anytime.

Change your password immediately. Then email [email protected] or open live chat to report the incident. We'll review your login history, disable active sessions and help you secure your account. Enable two-factor authentication in Settings for future protection.

Transaction records are kept for 7 years for reconciliation and local law compliance. Live chat and support conversations are retained for 2 years for dispute resolution and quality review. You can request a copy or deletion through your account settings or support.